Published: Thu, October 12, 2017
Research | By Jo Caldwell

Equifax takes down customer service page after new hack

Equifax takes down customer service page after new hack

Equifax is still reeling from its discovery of a breach that compromised personal data of more than 145.5 million Americans and about 8,000 Canadians.

Equifax Canada spokesperson Tom Carroll says the company is aware of the situation identified on its USA parent company's website related to its "credit report assistance" link.

Ars Technica had reported that an independent researcher spotted a credit report assistance page delivering the infected file, which some analysts thought might be tied to an ad network or analytics provider used by the credit reporting agency.

A Equifax spokesperson acknowledged the problem, saying, "Our IT and Security teams are looking into this matter, and out of an abundance of caution have temporarily taken this page offline".

Equifax - the credit-reporting company that exposed the sensitive data of over 140 million people earlier this year - took one of its customer help web pages offline earlier today in response to reports that site was infecting visitors' computers with malware.

The September 7 hack was a biggie: Criminals were able to gain access to names, Social Security numbers, birth dates and addresses.

Somehow, the worst credit-card-data breach in USA history just got worse. The latest claims reveal that after one of the largest data breaches ever, Equifax still may not have learned its lesson about providing proper security for its customers.

Equifax breach: 2 steps to protect your money and identity!

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