Published: Fri, October 13, 2017
Research | By Jo Caldwell

Mobile cuts LTE roaming in Canada and Mexico to 5GB

Mobile cuts LTE roaming in Canada and Mexico to 5GB

Traveling to Canada or Mexico as a T-Mobile customer previously meant having unrestricted access to your high-speed 4G LTE data, just like you would at home.

T-Mobile has announced its latest Uncarrier initiative which is called "Mobile without Borders", the company is doing away with extra call charges across North America. The feature was and still is available to certain T-Mobile subscribers, but that will be changing on November 12.

After you hit the 5GB cap (or less for some legacy plans), you will continue to get unlimited data; it'll just be very, very slow data. T-Mobile notes you can still pay for the One Plus International add-on and get unlimited LTE in Mexico and Canada.

T-Mobile has put a 5GB cap on its Mobile Without Borders Plan started in 2015 for its One plus users traveling to Canada and Mexico.

In case you need high-speed data on your T-Mobile number, you would need to go for another $25 on the top of the base plan. T-Mobile says it will throttle the customer to 128Kbps with the exception of T-Mobile ONE Plus customers, who will receive 256Kbps speeds. While 5GB is a healthy amount for a short trip, it's still going to change your behavior - you may end up using hotel WiFi when you can instead of relying exclusively on cellular data.

"Less than 1% of people with this benefit travel to Mexico and Canada and use over 5GB a month", it said.

The change affects all customers on T-Mobile One, Simple Choice, and legacy rate plans. For customers who already have a data limit, not a lot is changing, but the Data Stash option that lets you roll over unused data can't be used in either Mexico or Canada.

For example, if you have 4GB high-speed data total and you use 2GB in the U.S., you have another 2 GB high-speed data to use in Mexico and Canada. In order to prevent usage beyond the intent of the product, we implemented a limit on the amount of monthly 4G LTE data.

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